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Usually answered same day

Stuck on
something

Most problems are install or version issues that take one email to solve, and fixing it is what support is for.

Common
questions

Will not install? Start with the install guides — there is one per file type and they cover what goes wrong.

Download links expire and files are not re-sent, so save what you buy somewhere permanent the moment it arrives. If a file itself is broken or not what its page described, that is a different thing and it gets put right.